RE: the account on the new console
I already understood everything, thank you for your answers, I hope I do not give a ban on by a new console
View ArticleRE: the account on the new console
Just follow the rules www.xbox.com/.../CodeOfConduct & you'll be fine
View Articlethe account on the new console
dear support team.I was given a console ban for stealing account.can I buy a new console and use your account?my tag folomeev edik.and can I in a new console to insert the hard drive from Consoli which...
View ArticleRE: ERROR CODE:801151911 Cannot sign into xbox live
hey sorry i didnt respond earlier but now its working again i just reformatted my harddrive
View ArticleERROR CODE:801151911 Cannot sign into xbox live
I cant sign into xbox live through my profile but when none of my profiles are signed in i can connect to xbox live. also i can sign into xbox live through my account on my PC. Please provide...
View ArticleRE: Gamer tag Problems
If you're being harrassed online you need to file complaints and block communications with those people. You can change your gamertag, but you will need to pay to change it -...
View ArticleRE: Gamer tag Problems
This is every time i go online and play with random people. I am a very active gamer. I Don't want to complain every couple times i'm in a random match. The harassment is not going to go away. This has...
View ArticleRE: Forgot Parental Security Password
Hey there Dario Felipe!Sorry to hear about the password issue. Since this is an older thread, I recommend posting a new thread with specific details of the issue along with steps you have tried. That...
View ArticleForgot Parental Security Password
My son wanted to watch a movie on Netflix tonight, but when prompted to enter the parental security code I can not remember what it is. Is there way to have the password reset or to retrieve it?
View ArticleRE: Email messages and promos
Hey there KeepOneRolledx!Since this is an older thread, I recommend posting a new thread with specific details of the issue along with steps you have tried. That way the community can provide support...
View ArticleEmail messages and promos
I have changed my email about three months ago for my xbox account and I haven't been getting the emails they would normally send me, they just go to my old email. How can I fix this?
View ArticleRE: Gamer tag Problems
I was told to post on here and contact the enforcement team. Am i getting the run around? I am unhappy with how i am being treated online to the point where i am getting uncomfortable to join and meet...
View ArticleRE: Gamer tag Problems
As Smwutches as stated. There are no more free gamer tag changes. Even when Enforcement finds your name to be in violation you get a shiny new random generated name. You get 30 days to change your...
View ArticleRE: Gamer tag Problems
Support never helps me. The only time I was helped was signing me up for a monthly subscription. Go figure.
View ArticleGamer tag Problems
Hello. My gamer tag has seemed to give me a lot of trouble online. I have been ridiculed,antagonized,and bullied. My gamer tag is in reference to a famous musician (one who is not very well liked)....
View ArticleRE: To Enforcement
For an official answer from the enforcement team, you will need to post here - forums.xbox.com/.../41.aspxThe enforcement team investigates each complaint they receive, so they do perform a thorough...
View ArticleTo Enforcement
My son was playing online with a friend. My son has never cheat, boosted, ect. He is just very good. So apparently people reported him as cheating, he is 11 and has never cheated nor does he know how...
View ArticleRE: Someone took my acc and I've finally found it
If you are indeed the owner of this account then you will need to contact phone support. You will need to prove without any doubts that this is your account You can call 1-800-469-9269 if in the US...
View ArticleSomeone took my acc and I've finally found it
About 4 years ago I lost my very first account on Xbox. I was going through my emails on my old email account yesterday and I found confirmation messages of the person who had took my account changing...
View ArticleRE: HELP MY GAMERTAG WAS CHANGED
That would be because the first name was in violation of the terms of useYou can changw your gamertag at anytime you will have to pay the 10 dollars and keep in mind multiple violations of the namimg...
View ArticleHELP MY GAMERTAG WAS CHANGED
My Gamer tag Was "[Mod Removed]" and now it is "HappyKitten557".I Gave no authorization to this change and I would like it changed back or a new one.
View ArticleRE: CAN'T SEE CHILD ACCOUNT IN ADULT ACCOUNT
Hello There, to help further a solution to your issue may I ask if you are attempting this using an Xbox 360 Console or Xbox One Console?The reason I ask this is if using an Xbox 360 console, The Xbox...
View ArticleCAN'T SEE CHILD ACCOUNT IN ADULT ACCOUNT
Okay, I've been at this for two days... I have an adult account that is seeing NONE of my child accounts. I'm trying to setup gold for my son but when he tries to add it, it throws an error that he...
View ArticleRE: Redeemed xbox live trial code but won't work
my account is basically locked because i cant change my payment option and everytime i try it says it isnt able to process, i cant call because im currently in japan due to the military and would like...
View ArticleRedeemed xbox live trial code but won't work
Hello, my live ran out today and instead of buying a new sub I was going to use up all my free trials... Well I first put in a code for a 14 day trial on the xbox and everything went well at first....
View ArticleGMAIL not accepted! Why?
I got my xbox360 and signed up to xbox live free subscription and used my gmail address. When I was sent a link to verify email address I could not log in as the email address is not valid. Yet I am...
View Articlecancelamento automatico não aparace
vou lá em assinaturas e clico e não aparece a opção de cancelamento automático e este cartão não tenho mais. o que fazer???????? quer cancelar o automático do cartão master, por que ele não existe...
View ArticleRE: 360 Download Que issue
Add something to your download queue and on the console select the download by pressing A, then choose "Download All Items". That will remove the "assigned to another console" message.
View Article360 Download Que issue
I bought a new 360 system today, and have had a heck of a time getting everything transferred and running.This issue is when I'm on xbox.com and I goto my download history and click add to que, on my...
View ArticleRE: GMAIL not accepted! Why?
Yeah you have to gotoa live website non games for windows or zune or xbox for example accounts.live.comOr outlook.com and then register a new emailThen you say use existing email then enter the gmail...
View ArticleRE: Games Download for Gold Member Disappear
Ok does your account region match your actual region (country and no us foreign bases domt count as the us as they use foreign connections)Also what is your connection type( dsl cable etc)And...
View ArticleGames Download for Gold Member Disappear
Hi Ops,My ID is jananhly@hotmail.com and I am Gold Member for the console 360.In this month, I can't download the monthly games. I want to know why? I should have ability download 2 games promoted by...
View ArticleRE: Edit profile buttons not there
Microsoft removed the direct link to the page to edit your profile on the release on the Xbox One, because it does not (at least it didn't last I checked) use bios or mottoes on Live. However, they...
View ArticleEdit profile buttons not there
A long time ago the change name, location and bio options disappeared from my Xbox. All I could do was change motto. I was okay with this because I used Xbox.com to change my bio, location and name but...
View ArticleRemoved myself from "Family" and now I can't enter Xbox Live
Hello! The story is: I was trying to buy a Picture Pack (Marvel Classic Heroes) from Market Place, but it wouldn't let me buy it because child and teen accounts weren't able to buy it. I'm 17 years old...
View ArticleRE: Xbox Black Screen PLZ HELP
This is very unusual. Just out of interest is there a secondary HDMI cable you could test out to eliminate it being the primary? Prior to noticing/experiencing this issue did your console start doing...
View ArticleXbox Black Screen PLZ HELP
So I was playing Destiny and everything was working fine. Then all of a sudden the screen turned black. I could hear the game volume and I could still control my character but I couldn't see it.Now...
View ArticleRE: Hacked?
If you feel your account has been compromised, you will need to contact support and have them start an unauthorized access investigation. 1-800-4my-xbox if you're in the US/Canada or...
View ArticleHacked?
Today I was locked out of my other account (Flaw Java) without explanation. It asked me to put in my email/password but my email no longer works! I have no way to recover it!
View Article